Frequently Asked Questions

Simply paste your HTML code or enter a URL in our converter, and it will automatically convert to high-quality Markdown. You can also use our API for programmatic conversion.

Yes! Our basic conversion service is completely free with no registration required. We also offer premium features like API access, batch processing, and advanced tools for professional users.

No account is required for basic HTML to Markdown conversion. You can start converting immediately. Premium features like API access and batch processing require registration.

htmltomarkdown.io works on all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version for the best experience.

We support all standard HTML5 elements including headings (h1-h6), paragraphs, links, images, ordered and unordered lists, tables, code blocks, blockquotes, and text formatting (bold, italic, underline, strikethrough). Complex layouts are simplified for Markdown compatibility.

Yes! Use our batch converter with sitemap import to convert multiple pages from entire websites. You can also use our API for automated website conversion workflows.

Our URL converter fetches the initial HTML response. For JavaScript-heavy applications (SPAs), save the rendered HTML from your browser and paste it directly into the converter.

The web interface supports HTML files up to 5MB. For larger files, use our API or split content into smaller chunks. Enterprise customers can request higher limits.

We use GitHub Flavored Markdown (GFM) by default, which includes tables, task lists, strikethrough, and code fences. You can also select other flavors like CommonMark, MDX, or custom variants.

Sign up for an API key in your dashboard, then make POST requests to our API endpoint. We provide SDKs for popular languages and detailed documentation.

curl -X POST https://api.htmltomarkdown.io/convert \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"html": "<h1>Hello World</h1>"}'

Free tier: 100 requests/day. Pro tier: 1,000 requests/day. Enterprise: unlimited. Rate limits reset at midnight UTC. Check API response headers for current usage.

Absolutely! Our API is designed for commercial use. We offer flexible pricing based on usage volume and specific business needs.

Yes! We provide official NPM packages for JavaScript/TypeScript, Python, Ruby, Go, and other popular languages. Check our documentation for installation instructions.

Use our batch endpoint with an array of HTML content or URLs. The API returns a job ID, and you can poll for completion or use webhooks for notifications.

Free plan includes: 100 conversions/month, web interface access, basic Markdown output, email support, and all standard HTML element support.

Pro plan includes: Unlimited conversions, API access (1,000 requests/day), batch processing, advanced formatting options, priority support, custom Markdown flavors, and export to multiple formats.

Yes! Enterprise plans include unlimited API calls, dedicated infrastructure, custom integrations, SLA guarantees, advanced security features, and dedicated support. Contact us for custom pricing.

Yes, you can cancel your subscription at any time. Your access continues until the end of your current billing period, and you won't be charged again.

Yes! We offer special pricing for qualified non-profits, educational institutions, and open-source projects. Contact us with your organization details.

No, we do not permanently store your HTML content. Conversions happen in real-time, and temporary data is automatically deleted after processing. We only retain aggregated, anonymous usage statistics.

Yes, all data is transmitted over HTTPS encryption. We use industry-standard security practices and regular security audits to protect your information.

No, our team cannot access individual conversion content. We only see aggregated, anonymized usage statistics for improving our service.

Our primary servers are located in the United States with data replication across multiple regions. All processing complies with GDPR and other privacy regulations.

Never. We do not sell, share, or distribute personal user data or conversion content. Your privacy is our top priority.

Markdown has fewer formatting options than HTML. Complex styling (colors, fonts, advanced layouts) cannot be represented in Markdown and are simplified to semantic equivalents. This is normal and expected behavior.

Use proper HTML structure with nested <ul> or <ol> elements. Our converter preserves nesting levels using indentation in Markdown (2 spaces per level).

Complex tables with merged cells or nested elements may not convert perfectly. Try simplifying the table structure first, or keep it as HTML in your Markdown file (supported by most renderers).

Ensure your HTML code blocks have language attributes (e.g., <code class="language-javascript">). Our converter preserves these as language hints in Markdown: ```javascript```

Check that image URLs are absolute and accessible. For local images, upload them to your Markdown platform and update the URLs after conversion.

Currently, we specialize in HTML to Markdown conversion. For Markdown to HTML, we recommend tools like marked.js, markdown-it, or remark.

Use our batch converter with sitemap import for automated processing. Set appropriate delays between requests to respect rate limits. Consider using our API for custom workflows.

Pro users can access custom formatting rules, style preferences, and output templates. Contact enterprise for fully customized conversion pipelines.

Browser extensions are in development! For now, use our web interface or API. Extensions will provide one-click conversion from any webpage.

Yes! Our API supports integrations with WordPress, Drupal, static site generators, and custom CMS solutions. We also provide webhook support for automated workflows.

Check if your HTML is well-formed. Try validating with an HTML validator first. If the error persists, contact support with the error message and a sample of your HTML.

Large files take longer to process. Try breaking into smaller chunks, removing unnecessary HTML, or using our API for faster batch processing.

Report bugs through our support portal or GitHub issues. Include the original HTML, expected output, and actual output. Screenshots help us diagnose issues faster.

Yes! We welcome feature suggestions. Submit ideas through our feedback form or GitHub discussions. Popular requests are prioritized in our roadmap.

Check our status page for real-time updates. Follow us on Twitter for notifications. Most outages are resolved within minutes. Enterprise users have dedicated support channels.